![]() Online Purchases Returned to Stores: At this time we can only offer an exchange of online purchases at our retail locations. Returns must be reported to our Customer Service Department prior to sending us your return by your preferred shipping method to:Īny merchandise sold at a discounted price is a FINAL SALE Please allow 2-3 weeks for returns to be received and processed.ĬalendarClub.ca is not responsible for lost returns. You will receive a full refund of the product's purchase price minus original shipping charges. We are willing to make exceptions as needed, as long as the item has not been written in or shows no signs of usage such as creases, folds, etc.Īll items should be returned with adequate packing materials to ensure that they are not creased or otherwise damaged in the return shipment. Please return items in their original shrink wrap. PRODUCT RETURNS must entered through the Product Returns Program located on the header of our site or by following this link:Īll items must be in their original condition. If you are not completely satisfied with your purchase, you may return it to us within 45 days for a prompt refund, or you may exchange the item for an item of equal or lesser value. We don’t guarantee that we will receive your returned item.We offer a 45-day, money-back guarantee. If you are shipping an item over $75, you should consider using a trackable shipping service or purchasing shipping insurance. If you receive a refund, the cost of return shipping will be deducted from your refund.ĭepending on where you live, the time it may take for your exchanged product to reach you, may vary. You will be responsible for paying for your own shipping costs for returning your item. To return your product, you should mail your product to: Sik Hobbies Rockingham, 10-12 Goddard Street, Rockingham WA 6168, Australia If the item wasn’t marked as a gift when purchased, or the gift giver had the order shipped to themselves to give to you later, we will send a refund to the gift giver and he will find out about your return. Once the returned item is received, a gift certificate will be mailed to you. If the item was marked as a gift when purchased and shipped directly to you, you’ll receive a gift credit for the value of your return. If you need to exchange it for the same item, send us an email at and send your item to: Sik Hobbies Rockingham, 10-12 Goddard Street, Rockingham WA 6168, Australia. We only replace items if they are defective or damaged. Only regular priced items may be refunded, unfortunately sale items cannot be refunded. If you’ve done all of this and you still have not received your refund yet, please contact us at items There is often some processing time before a refund is posted. Then contact your credit card company, it may take some time before your refund is officially posted. If you haven’t received a refund yet, first check your bank account again. If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days. We will also let you know of the approval or rejection of your refund. Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. Gift cards are exempt from being returned. It must also be in the original packaging. To be eligible for a return, your item must be unused and in the same condition that you received it. If the item we shipped is not the item you ordered we will take action accordingly. Our products are covered by the manufacturer's warranty, so you do not have to worry. We will try to resolve issues of warranty/faulty items with you. Please do not send your purchase back to the manufacturer. Please do not return the item before you contact us and get a return confirmation from us. You can email or call us, photos and details of your order are necessary. If you are having problems with your purchase, please contact us as soon as you notice an issue.
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